Vendor 1
IssuetrakHelp Desk & Ticketing
Issue tracking and help desk software for customer support, internal IT, and complaint management.
$26+ / agent / monthPriceNo reviewsRating1992Founded
Issuetrak vs UVdesk
Vendor decision canvas
Vendor 2
UVdeskHelp Desk & Ticketing
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
$22+ / agent / monthPriceNo reviewsRating2018Founded
Carry this decision forward
Issuetrak + UVdesk can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Issuetrak Help Desk & Ticketing Track every issue. Answer every request. | Vendor 2 UVdesk Help Desk & Ticketing Helpdesk System For Ecommerce, Marketplace & Multichannel | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Issue tracking and help desk software for customer support, internal IT, and complaint management. | Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations. |
| Pricing | ||
| Price | $26+ / agent / month | $22+ / agent / month |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan | Free plan, Free trial |
| Company | ||
| Founded | 1992 | 2018 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | Virginia Beach, VA | Jaipur, India |
Where these sit in Help Desk & Ticketing
- Issuetrak$26 / month
- UVdesk$22 / month
- Help Desk & Ticketing median$19.8 / month
Typical monthly range: $10–$30 per seat. 6% are priced on request.
See the whole Help Desk & Ticketing market