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Helpy.io vs UseResponse
PriceHelp & Customer Support median $29
Published entry price$19+per agent / month
Published entry price$49+per month
Annual estimate10 people, entry price
Offer
No offer right now
No offer right now
Focus
Help & Customer Support
Help & Customer Support
Product
Secure open-source and cloud helpdesk platform with SOC2 compliance.
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Headquarters
New York, New York
Palo Alto, California
Company size
11-50 employees
11-50 employees
Plan
Published entry price
Published entry price
Published rate
$19+ / agent / month
$49+ / month
Billable seats
10
Flat rate
Free options
Free plan, Free trial
Free plan, Free trial
Other costs
Not available
Not available
Source updated
Oct 19, 2026
Oct 19, 2026
Capabilities
Plan capabilities
Integrations
Buyer fit
Best for
Company size
Security and switching
Security reviews
Security and migration
Case studies and sources
Case studies
Customer evidence
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Help & Customer Support
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