Helpwise vs Textline
HelpwiseCustomer Support
From $15 / seat / moPublished price
TextlineCustomer Support
From $20 / user / moPublished price
Helpwise Customer Support Smarter customer service made simple | Textline Customer Support Business texting software built for teams | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Shared inbox tool for teams managing multiple email addresses with collision detection, internal notes, and automation rules. | Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams. |
| Pricing | ||
| Published price | From $15 / seat / mo Per-user/month: Standard $15 (3 shared inboxes, 2-10 users), Premium $29 (10 inboxes, all channels, automations), Advanced $49 (30 inboxes, SLA, SSO). ~20% off annual ($12/$23/$39… | From $20 / user / mo Textline publishes per-user subscription pricing beginning at about $20/user/month, with usage allowances and a trial. |
| Pricing model | Per seat | Tiered plans |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2019 | 2015 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Jaipur, India | Los Angeles, CA |
Where these sit in Customer Support
- Helpwise$180
- Textline$240
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market