HelpScout vs Textline
HelpScoutCustomer Support
TextlineCustomer Support
From $20 / user / moPublished price
HelpScout Customer Support Businesses that run on relationships run support on Help Scout | Textline Customer Support Business texting software built for teams | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer support platform with shared inbox and knowledge base. | Business SMS platform with team-based shared inbox, automations, announcements, and integrations for customer support and operations teams. |
| Pricing | ||
| Published price | Not published | From $20 / user / mo Textline publishes per-user subscription pricing beginning at about $20/user/month, with usage allowances and a trial. |
| Pricing model | Per seat | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2015 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Boston, MA | Los Angeles, CA |
Where these sit in Customer Support
- HelpScout$600
- Textline$240
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market