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HelpScout vs Supportman

HelpScout logo
HelpScoutCustomer Support
Supportman logo
SupportmanCustomer Support
Starts at $29/user/moPublished price
HelpScout logo
HelpScout
Customer Support

Businesses that run on relationships run support on Help Scout

Supportman logo
Supportman
Customer Support

Catch every bad CSAT before it becomes a pattern.

Overview
CategoryCustomer SupportCustomer Support
What it isCustomer support platform with shared inbox and knowledge base.Slack-based customer support tool for teams using Slack to communicate with customers.
Pricing
Published priceNot publishedStarts at $29/user/mo
Pricing modelPer seatTiered plans
Free optionsFree plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20112021
Team size201-500 employees1-10 employees
HeadquartersBoston, MARemote

Where these sit in Customer Support

  • HelpScout$600
  • Supportman$348
  • Customer Support median$300

Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.

See the whole Customer Support market

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