Helprace vs Zendesk
HelpraceHelp & Customer Support
Starts at $9/agent/moPublished price
ZendeskHelp & Customer Support
Helprace Help & Customer Support Capable Teams & Happy Customers | Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Published price | Starts at $9/agent/mo | Support Team: $19/agent/month - Email ticketing, basic reporting Suite Team: $55/agent/month - Omnichannel support, help center Suite Growth: $89/agent/month - Self-service portal… |
| Pricing model | Per seat | Tiered plans |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2012 | 2007 |
| Team size | 1-10 employees | 5,001-10,000 employees |
| Headquarters | Remote | San Francisco, California |
| Featured clients | Not available | Uber, Slack, Shopify |
Where these sit in Help & Customer Support
- Helprace$108
- Zendesk$660
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market