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Helprace vs Thena

People
HelpraceHelp & Customer Support
ThenaHelp & Customer Support
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PriceHelp & Customer Support median $29
Published entry price
$9+per agent / month
Published entry price
$99+per month

Help & Customer Support

Annual estimate10 people, entry price
$1,080+
10 people
$1,188+
Flat rate
Offer
No offer right now
No offer right now
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Help & Customer Support

Overview
Focus
Help & Customer Support
Help & Customer Support
Product
Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams.
B2B customer support platform managing Slack and Teams channel communication with AI-powered triage.
Headquarters
Remote
New York, New York
Company size
2-10 employees
11-50 employees
Founded
2012
2022
Pricing details
Plan
Published entry price
Published entry price
Published rate
$9+ / agent / month
$99+ / month
Billable seats
10
Flat rate
Free options
Free trial
Free plan, Free trial
Source updated
Nov 2, 2026
Oct 29, 2026

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Help & Customer Support