Helprace vs osTicket
HelpraceHelp & Customer Support
Starts at $9/agent/moPublished price
osTicketHelp & Customer Support
Helprace Help & Customer Support Capable Teams & Happy Customers | osTicket Help & Customer Support Make. Happy. Customers. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Customer service suite with knowledge base, community forum, feedback portal, and help desk for support teams. | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. |
| Pricing | ||
| Published price | Starts at $9/agent/mo | Not published |
| Pricing model | Per seat | Free |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2010 |
| Team size | 1-10 employees | 1-10 employees |
| Headquarters | Remote | Open Source Project |
Where these sit in Help & Customer Support
- Helprace$108
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request. osTicket states a range rather than a single yearly figure, so it is not marked here.
See the whole Help & Customer Support market