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Evidence sheet Focus
Help & Customer Support
Help & Customer Support
Product
Polish ticketing system from Text company for customer support teams.
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
Headquarters
Wroclaw, Poland
San Francisco, California
Company size
51-200 employees
5,001-10,000 employees
Free options
Free trial
Free plan, Free trial
Source updated
Oct 29, 2026
Oct 29, 2026
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Plan capabilities
Integrations
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Security reviews
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Case studies and sources
Case studies
Customer evidence
Open the full comparison Plan limits, integrations, security reviews and case studies for every product you compare.
Help & Customer Support Product Category Price Offer
Zendesk Zendesk is a leading customer service platform that provides ticketing, messaging, help centers… Help & Customer Support 6 months free In comparison 6 months free Intercom Intercom is an AI-first customer service platform providing live chat, AI chatbots, help center… Help & Customer Support 1 year free 1 year free Crisp Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox,… Help & Customer Support Pylon Pylon is a customer support platform built for B2B companies that unifies support across Slack… Help & Customer Support osTicket Open-source support ticket system with a web-based interface for managing and organizing suppor… Help & Customer Support $12+ / agent / month $12+ / agent / month Chatwoot Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel mess… Help & Customer Support Zammad Zammad is an open-source web-based helpdesk and ticketing system that manages customer communic… Help & Customer Support MetaDialog Conversational AI platform for enterprise customer service with hybrid LLM and symbolic AI engi… Help & Customer Support $29+ / month $29+ / month Plain Plain is a modern customer support platform designed for developer-first and API-first companie… Help & Customer Support Front Front is a customer operations platform that combines shared inboxes, live chat, and ticketing… Help & Customer Support 6 months free 6 months free HelpDesk Polish ticketing system from Text company for customer support teams. Help & Customer Support In comparison Helprace Customer service suite with knowledge base, community forum, feedback portal, and help desk for… Help & Customer Support $9+ / agent / month $9+ / agent / month HelpDesk alternatives Zendesk alternatives 
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