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HelpCrunch vs LiveHelpNow

Vendor decision canvas

Evidence sheet
Vendor 1
HelpCrunch logo
HelpCrunchLive Chat

Customer communication platform combining live chat, email, and knowledge base.

$15+ / seat / monthPriceNo reviewsRating2016Founded
Vendor 2
LiveHelpNow logo
LiveHelpNowLive Chat

Customer service suite with live chat, ticketing, and knowledge base for businesses.

$39+ / monthPriceNo reviewsRating2002Founded
Carry this decision forward

HelpCrunch + LiveHelpNow can move into a shared evaluation.

Evidence sheet

2-vendor view
Vendor evidence comparison for HelpCrunch, LiveHelpNow
Vendor 1
HelpCrunch logo
HelpCrunch
Live Chat

Customer service software that covers all your business needs

Vendor 2
LiveHelpNow logo
LiveHelpNow
Live Chat

One platform. Zero friction. Real efficiency.

Overview
CategoryLive ChatLive Chat
What it isCustomer communication platform combining live chat, email, and knowledge base.Customer service suite with live chat, ticketing, and knowledge base for businesses.
Pricing
Price$15+ / seat / month$39+ / month
Pricing modelPer seatTiered plans
Free optionsNo free plan, Free trialNo free plan, Free trial
Company
Founded20162002
Team size11-50 employees51-200 employees
HeadquartersKyiv, UkraineNorristown, PA

Where these sit in Live Chat

  • HelpCrunch$15 / month
  • LiveHelpNow$39 / month
  • Live Chat median$39 / month

Typical monthly range: $23$99 per seat. 28% are priced on request.

See the whole Live Chat market

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