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HaloITSM vs Hornbill
People
Price
Published entry price
$29+per agent / month
IT Service Management
Annual estimate10 people, entry price
$3,480+
10 people
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IT Service Management
Overview
Focus
IT Service Management
ITSM Process Automation
Product
ITIL-aligned IT service management software with powerful automation, self-service portal, and comprehensive reporting for mid-market.
Collaborative IT service management platform with codeless process automation and enterprise service management beyond IT.
Headquarters
Stowmarket, United Kingdom
Ruislip, United Kingdom
Company size
51-200 employees
51-200 employees
Founded
2010
1995
Pricing details
Plan
Published entry price
Published rate
$29+ / agent / month
Billable seats
10
Free options
Free trial
Free trial
Pricing source
Source updated
Oct 29, 2026
Nov 1, 2026