Groove vs TeamSupport
GrooveCustomer Support
Starts at $16/user/moPublished price
TeamSupportCustomer Support
Starts at $49/agent/moPublished price
Groove Customer Support Turn support into a revenue engine | TeamSupport Customer Support Turn Support Conversations Into Revenue | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. | B2B customer support platform with ticket management, customer database, collaboration tools, and customer health scoring. |
| Pricing | ||
| Published price | Starts at $16/user/mo | Starts at $49/agent/mo |
| Pricing model | Custom quote | Tiered plans |
| Free options | Free plan | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2008 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Providence, RI | Dallas, TX |
Where these sit in Customer Support
- Groove$192
- TeamSupport$588
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market