Groove vs Supportman
GrooveCustomer Support
Starts at $16/user/moPublished price
SupportmanCustomer Support
Starts at $29/user/moPublished price
Groove Customer Support Turn support into a revenue engine | Supportman Customer Support Catch every bad CSAT before it becomes a pattern. | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. | Slack-based customer support tool for teams using Slack to communicate with customers. |
| Pricing | ||
| Published price | Starts at $16/user/mo | Starts at $29/user/mo |
| Pricing model | Custom quote | Tiered plans |
| Free options | Free plan | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2021 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Providence, RI | Remote |
Where these sit in Customer Support
- Groove$192
- Supportman$348
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market