Groove vs HelpScout
GrooveCustomer Support
Starts at $16/user/moPublished price
HelpScoutCustomer Support
Groove Customer Support Turn support into a revenue engine | HelpScout Customer Support Businesses that run on relationships run support on Help Scout | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Customer Support |
| What it is | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. | Customer support platform with shared inbox and knowledge base. |
| Pricing | ||
| Published price | Starts at $16/user/mo | Not published |
| Pricing model | Custom quote | Per seat |
| Free options | Free plan | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2011 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | Providence, RI | Boston, MA |
Where these sit in Customer Support
- Groove$192
- HelpScout$600
- Customer Support median$300
Per seat, per year, across 8 products publishing a price. Half of Customer Support sits between $102 and $522, and 32% of its plans are priced on request.
See the whole Customer Support market