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Gladly vs Linc

People
GladlyE-Commerce Customer Service
LincCustomer Experience Platforms
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Price
Published entry price
$120+per seat / month

E-Commerce Customer Service

Annual estimate10 people, entry price
$14,400+
10 people
Offer
No offer right now
No offer right now
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E-Commerce Customer Service

Overview
Focus
E-Commerce Customer Service
Customer Experience Platforms
Product
Customer service platform built around people rather than tickets with AI-powered conversation management.
AI customer service automation platform for retail brands with conversation commerce.
Headquarters
San Francisco, California
San Jose, California
Company size
201-500 employees
51-200 employees
Founded
2014
2014
Pricing details
Plan
Published entry price
Published rate
$120+ / seat / month
Billable seats
10
Free options
Free trial
Pricing source
Source updated
Nov 2, 2026
Oct 29, 2026

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E-Commerce Customer Service