GetFeedback vs Nicereply
GetFeedbackCustomer Feedback
CustomPublished price
NicereplyCSAT Survey Tools
GetFeedback Customer Feedback Customer feedback for Salesforce. | Nicereply CSAT Survey Tools Customer satisfaction survey tool. | |
|---|---|---|
| Overview | ||
| Category | Customer Feedback | CSAT Survey Tools |
| What it is | GetFeedback is a customer feedback platform built for Salesforce that captures CSAT, NPS, and CES surveys across email, SMS, web, and in-app channels. | Nicereply provides CSAT, CES, and NPS surveys embedded in email signatures and help desk tickets for support teams. |
| Pricing | ||
| Published price | Custom No published vendor pricing; the pricing page is now a migration notice to SurveyMonkey/Momentive, and inquiries route to sales for a quote. GetFeedback Direct (Salesforce-native)… | Mini: $59/month for 3 agents Start: $119/month for 10 agents Grow: $239/month for 25 agents Business: $359/month for 50 agents |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2009 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | San Francisco, California | Bratislava, Slovakia |
| Featured clients | Not available | Microsoft, Lenovo, Hubspot |