Genroe vs SmileBack
GenroeNPS Survey Platforms
SmileBackCSAT Survey Tools
$88/monthPublished price
Genroe NPS Survey Platforms Help your B2B customers stay, spend more, and tell their peers. | SmileBack CSAT Survey Tools The #1 customer satisfaction platform designed for MSPs | |
|---|---|---|
| Overview | ||
| Category | NPS Survey Platforms | CSAT Survey Tools |
| What it is | Customer feedback management firm offering NPS survey programs and consulting for B2B organizations. | Customer satisfaction feedback tool for MSPs and IT providers with one-click CSAT surveys and NPS tracking. |
| Pricing | ||
| Published price | Genroe's current public materials do not expose a dependable numeric starting price. Commercial pricing is treated as sales-led or quote-based. | $88/month ConnectWise lists Customer Feedback, formerly SmileBack, from $88/month on annual billing for Starter with 1-5 agents. Monthly-billed Starter is $105/month, and higher tiers scale… |
| Pricing model | Not available | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2015 |
| Team size | 1-10 employees | 11-50 employees |
| Headquarters | Sydney, Australia | London, UK |