Gainsight vs ZapScale
GainsightCustomer Success Platforms
From $150 / seat / moPublished price
ZapScaleCustomer Success Platforms
$500+ / monthPublished price
Gainsight Customer Success Platforms Treat every customer like your best customer. | ZapScale Customer Success Platforms AI customer health scoring for SaaS. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. | ZapScale is a customer success platform for early-stage B2B SaaS companies with automated health scoring, lifecycle tracking, and churn prediction for small CS teams. |
| Pricing | ||
| Published price | From $150 / seat / mo Two main tiers reported at roughly $150/user/month (Essentials) and $300/user/month (Enterprise), typically billed annually. Annual contracts commonly start around $40,000 and rou… | $500+ / month |
| Pricing model | Custom quote | Not available |
| Free options | No free plan · Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2009 | 2021 |
| Team size | 1001-5000 employees | 11-50 employees |
| Headquarters | San Mateo, CA | San Francisco, California |