Vendor 1
GainsightCustomer Success Platforms
Customer success platform with health scores, playbooks, PX product analytics, and revenue management.
$150+ / seat / monthPriceNo reviewsRating2009Founded
Gainsight vs Vitally
Vendor decision canvas
Vendor 2
VitallyCustomer Success Platforms
Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies.
$150+ / user / monthPriceNo reviewsRating2017Founded
Carry this decision forward
Gainsight + Vitally can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Gainsight Customer Success Platforms Treat every customer like your best customer. | Vendor 2 Vitally Customer Success Platforms Customer success for modern SaaS. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. | Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies. |
| Pricing | ||
| Price | $150+ / seat / month | $150+ / user / month |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan, Free trial | Free trial |
| Company | ||
| Founded | 2009 | 2017 |
| Team size | 1001-5000 employees | 51-200 employees |
| Headquarters | San Mateo, CA | New York, New York |
| Featured clients | Not available | Segment, Productboard, Loom |
