Gainsight vs Vitally
GainsightCustomer Success Platforms
From $150 / seat / moPublished price
VitallyCustomer Success Platforms
$150+ / user / monthPublished price
Gainsight Customer Success Platforms Treat every customer like your best customer. | Vitally Customer Success Platforms Customer success for modern SaaS. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. | Vitally provides a customer success platform with product analytics, health scores, and automated workflows built for B2B SaaS companies. |
| Pricing | ||
| Published price | From $150 / seat / mo Two main tiers reported at roughly $150/user/month (Essentials) and $300/user/month (Enterprise), typically billed annually. Annual contracts commonly start around $40,000 and rou… | $150+ / user / month SMB: From $150/user/month Enterprise: Custom pricing |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · Free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2009 | 2017 |
| Team size | 1001-5000 employees | 51-200 employees |
| Headquarters | San Mateo, CA | New York, New York |
| Featured clients | Not available | Segment, Productboard, Loom |