Gainsight vs Totango
GainsightCustomer Success Platforms
From $150 / seat / moPublished price
TotangoCustomer Success Platforms
$1,000+ / monthPublished price
Gainsight Customer Success Platforms Treat every customer like your best customer. | Totango Customer Success Platforms Customer success and churn reduction platform. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. | Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses. |
| Pricing | ||
| Published price | From $150 / seat / mo Two main tiers reported at roughly $150/user/month (Essentials) and $300/user/month (Enterprise), typically billed annually. Annual contracts commonly start around $40,000 and rou… | $1,000+ / month Free: Basic features for small teams Growth: From $1,000/month Enterprise: Custom pricing |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2009 | 2010 |
| Team size | 1001-5000 employees | 201-500 employees |
| Headquarters | San Mateo, CA | Redwood City, California |
| Featured clients | Not available | SAP, Zoom, GitHub |