Vendor 1
GainsightCustomer Success Platforms
Customer success platform with health scores, playbooks, PX product analytics, and revenue management.
$150+ / seat / monthPriceNo reviewsRating2009Founded
Gainsight vs SmartKarrot
Vendor decision canvas
Vendor 2
SmartKarrotCustomer Success Platforms
Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies.
$499+ / monthPriceNo reviewsRating2018Founded
Carry this decision forward
Gainsight + SmartKarrot can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Gainsight Customer Success Platforms Treat every customer like your best customer. | Vendor 2 SmartKarrot Customer Success Platforms Intelligent Customer Success Software | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | Customer success platform with health scores, playbooks, PX product analytics, and revenue management. | Customer success platform with product adoption tracking, health scores, playbooks, and revenue intelligence for B2B companies. |
| Pricing | ||
| Price | $150+ / seat / month | $499+ / month |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan, Free trial | No free plan, No free trial |
| Company | ||
| Founded | 2009 | 2018 |
| Team size | 1001-5000 employees | 51-200 employees |
| Headquarters | San Mateo, CA | Milpitas, CA |
