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Freshchat vs Tidio

People
FreshchatLive Chat
TidioLive Chat
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PriceLive Chat median $35.75
Published entry price
$60per month

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Annual estimate10 people, entry price
$720
Flat rate
Offer
No offer right now
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Overview
Focus
Live Chat
Live Chat
Product
Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration.
Tidio offers a multichannel chatbot solution for small and medium businesses, integrating live chat, email, and AI-powered bots to improve customer interactions.
Headquarters
San Mateo, California
San Francisco, California
Company size
5,001-10,000 employees
51-200 employees
Founded
2010
2013
Pricing details
Plan
Published entry price
Published rate
$60 / month
Billable seats
Flat rate
Free options
Free plan, Free trial
Free plan, Free trial
Pricing source
Source updated
Nov 2, 2026
Nov 2, 2026

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