Freshchat vs Loop Email
FreshchatLive Chat
Loop EmailCommunication & Collab
From $30 / seat / moPublished price
Freshchat Live Chat Modern messaging for customer engagement. | Loop Email Communication & Collab Loop Email unlocks teamwork right inside your email inbox. | |
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| Overview | ||
| Category | Live Chat | Communication & Collab |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Team email collaboration tool with shared inboxes, internal chat, assignments, and workflow rules for managing customer communications. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | From $30 / seat / mo Tiers: Starter (up to 3 shared inboxes, unlimited users), Pro (up to 10 shared inboxes, automation), and Enterprise (custom, dedicated support). Monthly or annual billing (20% off… |
| Pricing model | Not available | Per seat |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2015 |
| Team size | 5,001-10,000 employees | 11-50 employees |
| Headquarters | San Mateo, California | Ljubljana, Slovenia |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Not available |