EvaluAgent vs Qualtrax
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
QualtraxQuality Management Systems
CustomPublished price
EvaluAgent Quality Management Systems AI-powered QA for contact centers. | Qualtrax Quality Management Systems Quality management system. Less admin. More actual quality | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Quality Management Systems |
| What it is | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. | Quality and compliance management for testing and calibration labs with accreditation support and document control. |
| Pricing | ||
| Published price | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… | Custom Rebranded: Ideagen acquired Qualtrax in March 2021 and it is now sold as Ideagen Quality Management. No public pricing; enterprise quote-based. |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2003 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | Middlesbrough, United Kingdom | Blacksburg, VA |