EvaluAgent vs Playvox
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
PlayvoxQuality Management Systems
From $15 / seat / moPublished price
EvaluAgent Quality Management Systems AI-powered QA for contact centers. | Playvox Quality Management Systems Contact center quality management. | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Quality Management Systems |
| What it is | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. | Playvox is a contact center quality management platform with automated QA scoring, agent coaching, workforce management, and performance gamification features. |
| Pricing | ||
| Published price | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… | From $15 / seat / mo Playvox does not publish official prices; third parties report roughly $15/user/mo (Starter), ~$30 (Professional), ~$40 (Enterprise), with the Quality Management & Coaching and Wo… |
| Pricing model | Tiered plans | Per seat |
| Free options | No free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 2012 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | Middlesbrough, United Kingdom | Sunnyvale, California |