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Enthu.ai vs Klaus (Zendesk QA)

Enthu.ai logo
Enthu.aiContact Center AI Observability
Starts at $59/moPublished price
Klaus (Zendesk QA) logo
Klaus (Zendesk QA)Quality Assurance for Support
From $35 / seat / moPublished price
Enthu.ai logo
Enthu.ai
Contact Center AI Observability

Agentic AI for Contact Center Intelligence

Klaus (Zendesk QA) logo
Klaus (Zendesk QA)
Quality Assurance for Support

Quality assurance for support teams.

Overview
CategoryContact Center AI ObservabilityQuality Assurance for Support
What it isConversation intelligence for small sales and support teams with automated call quality monitoring and coaching.Klaus by Zendesk provides conversation review and quality assurance for customer support teams with AI-powered scoring and coaching.
Pricing
Published priceStarts at $59/moFrom $35 / seat / mo
Now sold as Zendesk QA (Klaus was acquired by Zendesk); priced per agent per month, listed around $35/agent/mo (some sources cite ~$25). Rebranded from Klaus to Zendesk QA and off…
Pricing modelCustom quotePer seat
Free optionsFree trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20192018
Team size11-50 employees51-200 employees
HeadquartersPune, IndiaTallinn, Estonia
Featured clientsNot availableAutomattic, Epic Games, Wistia

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