Enchant vs UseResponse
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
Enchant Help & Customer Support Better conversations with your customers | UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Published price | Starts at $15/user/mo | Starts at $49/mo for 2 agents |
| Pricing model | Per seat | Per seat |
| Free options | No free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2013 |
| Team size | 1-10 employees | 11-50 employees |
| Headquarters | Remote | Palo Alto, CA |
Where these sit in Help & Customer Support
- Enchant$180
- UseResponse$588
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market