Vendor 1
EfecteIT Service Management
Finnish European cloud ITSM and identity management platform with data residency for public sector and regulated industries.
Contact salesPriceNo reviewsRating1998Founded
Efecte vs Vivantio
Vendor decision canvas
Vendor 2
VivantioIT Service Management
Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization.
$59+ / user / monthPriceNo reviewsRating2003Founded
Carry this decision forward
Efecte + Vivantio can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Efecte IT Service Management The European Choice in Intelligent Service Management | Vendor 2 Vivantio IT Service Management Step up from a basic helpdesk to ITIL-aligned service management | |
|---|---|---|
| Overview | ||
| Category | IT Service Management | IT Service Management |
| What it is | Finnish European cloud ITSM and identity management platform with data residency for public sector and regulated industries. | Flexible service management platform for mid-market B2B teams with configurable workflows and customer-focused service optimization. |
| Pricing | ||
| Price | Contact sales | $59+ / user / month |
| Pricing model | Per seat | Per seat |
| Free options | Free plan, Free trial | No free plan |
| Company | ||
| Founded | 1998 | 2003 |
| Team size | 101-250 employees | 51-200 employees |
| Headquarters | Espoo, Finland | Boston, MA |
