EasyVista vs Richpanel
EasyVistaHelp Desk for IT
CustomPublished price
RichpanelHelp Desk for IT
From $100 / seat / moPublished price
EasyVista Help Desk for IT Real AI. Proven Outcomes. | Richpanel Help Desk for IT Cut Your Tickets by 50% and Reduce Support Costs by 30%. Guaranteed. | |
|---|---|---|
| Overview | ||
| Category | Help Desk for IT | Help Desk for IT |
| What it is | IT service management and self-help platform enabling organizations to simplify service delivery with intelligent knowledge management. | Ecommerce customer service platform combining help desk, self-service, and CRM. |
| Pricing | ||
| Published price | Custom EasyVista Service Manager is sold via custom quote across ITSM/ITOM packages; no current public price on the vendor site, G2, Capterra or TrustRadius. An older TrustRadius listing… | From $100 / seat / mo Current vendor pricing is usage-based: helpdesk seats $100/seat/mo, plus AI-handled conversations at ~$0.20 each with a $200 monthly minimum. Minimum total is $300/mo (1 AI agent… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1988 | 2019 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Noisy-le-Grand, France | Bengaluru, India |