Vendor 1
DeskuHelp Desk & Ticketing
AI helpdesk and customer support platform with ticketing, chat, and automation.
$29+ / monthPriceNo reviewsRating2020Founded
Desku vs UVdesk
Vendor decision canvas
Vendor 2
UVdeskHelp Desk & Ticketing
Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations.
$22+ / agent / monthPriceNo reviewsRating2018Founded
Carry this decision forward
Desku + UVdesk can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 Desku Help Desk & Ticketing Get enterprise-grade automation at startup-friendly prices. | Vendor 2 UVdesk Help Desk & Ticketing Helpdesk System For Ecommerce, Marketplace & Multichannel | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | AI helpdesk and customer support platform with ticketing, chat, and automation. | Open-source helpdesk ticketing system with SaaS hosting and ecommerce integrations. |
| Pricing | ||
| Price | $29+ / month | $22+ / agent / month |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan, Free trial | Free plan, Free trial |
| Company | ||
| Founded | 2020 | 2018 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Delaware, DE | Jaipur, India |
Where these sit in Help Desk & Ticketing
- Desku$29 / month
- UVdesk$22 / month
- Help Desk & Ticketing median$19.8 / month
Typical monthly range: $10–$30 per seat. 6% are priced on request.
See the whole Help Desk & Ticketing market