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DeskDirector vs HaloITSM

People
DeskDirectorIT Service Management
HaloITSMIT Service Management
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Price
Published entry price
$97+per month
Published entry price
$29+per agent / month

IT Service Management

Annual estimate10 people, entry price
$1,164+
Flat rate
$3,480+
10 people
Offer
No offer right now
No offer right now
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IT Service Management

Overview
Focus
IT Service Management
IT Service Management
Product
IT service portal with approval workflows, ticket management, and client communication for managed service providers.
ITIL-aligned IT service management software with powerful automation, self-service portal, and comprehensive reporting for mid-market.
Headquarters
Auckland, New Zealand
Stowmarket, United Kingdom
Company size
11-50 employees
51-200 employees
Founded
2014
2010
Pricing details
Plan
Published entry price
Published entry price
Published rate
$97+ / month
$29+ / agent / month
Billable seats
Flat rate
10
Free options
Free trial
Free trial
Source updated
Oct 29, 2026
Oct 29, 2026

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IT Service Management