Desk365 vs TOPdesk
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
TOPdeskHelp Desk & Ticketing
From $76 / seat / moPublished price
Desk365 Help Desk & Ticketing AI-powered helpdesk for teams of all sizes | TOPdesk Help Desk & Ticketing Everything's urgent. Work on what counts. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Microsoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal. | Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces. |
| Pricing | ||
| Published price | Starts at $12/agent/mo | From $76 / seat / mo Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su… |
| Pricing model | Per seat | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 1993 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | Sunnyvale, CA | Delft, Netherlands |
Where these sit in Help Desk & Ticketing
- Desk365$144
- TOPdesk$912
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.
See the whole Help Desk & Ticketing market