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Desk365 vs JitBit Helpdesk

Desk365 logo
Desk365Help Desk & Ticketing
Starts at $12/agent/moPublished price
JitBit Helpdesk logo
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
Desk365 logo
Desk365
Help Desk & Ticketing

AI-powered helpdesk for teams of all sizes

JitBit Helpdesk logo
JitBit Helpdesk
Help Desk & Ticketing

Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets.

Overview
CategoryHelp Desk & TicketingHelp Desk & Ticketing
What it isMicrosoft Teams-based help desk ticketing system with automated workflows, SLA management, and a customer support portal.Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted.
Pricing
Published priceStarts at $12/agent/moStarts at $29/agent/mo
Pricing modelPer seatTiered plans
Free optionsFree plan · Free trialNo free plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20212005
Team size11-50 employees11-50 employees
HeadquartersSunnyvale, CALondon, UK

Where these sit in Help Desk & Ticketing

  • Desk365$144
  • JitBit Helpdesk$348
  • Help Desk & Ticketing median$238

Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request.

See the whole Help Desk & Ticketing market

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