Vendor 1
DelightChatOmnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
$49+ / monthPriceNo reviewsRating2020Founded
DelightChat vs Trengo
Vendor decision canvas
Vendor 2
TrengoOmnichannel Support
Customer communication platform unifying WhatsApp, email, live chat, and social media into one team inbox with automation and bot capabilities.
$335.06 / monthPriceNo reviewsRating2017Founded
Carry this decision forward
DelightChat + Trengo can move into a shared evaluation.
Evidence sheet
2-vendor view| Vendor 1 DelightChat Omnichannel Support Omnichannel Customer Support & WhatsApp Marketing Software | Vendor 2 Trengo Omnichannel Support Conversations that convert revenue and resolve faster | |
|---|---|---|
| Overview | ||
| Category | Omnichannel Support | Omnichannel Support |
| What it is | Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox. | Customer communication platform unifying WhatsApp, email, live chat, and social media into one team inbox with automation and bot capabilities. |
| Pricing | ||
| Price | $49+ / month | $335.06 / month |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan, Free trial | No free plan, Free trial |
| Company | ||
| Founded | 2020 | 2017 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Bengaluru, India | Utrecht, Netherlands |
