Decibel vs Glassbox
DecibelDigital Experience Monitoring
CustomPublished price
GlassboxDigital Experience Monitoring
CustomPublished price
Decibel Digital Experience Monitoring Real-time insight. Real-world results. | Glassbox Digital Experience Monitoring Proactive, Preventive and Secure Digital Experiences | |
|---|---|---|
| Overview | ||
| Category | Digital Experience Monitoring | Digital Experience Monitoring |
| What it is | Digital experience intelligence product scoring web and mobile sessions to identify user struggle and frustration signals. Now part of Medallia. | Digital experience analytics platform capturing 100% of user sessions with AI-powered insights, struggle detection, and journey analysis. |
| Pricing | ||
| Published price | Custom Decibel Insight is now Medallia Digital Experience Analytics (DXA). It is sold as an enterprise platform with no public pricing; rates are quote-only based on traffic/volume and m… | Custom Quote-only enterprise pricing, no public tiers or free trial. Subscription typically scaled by monthly sessions/data volume, users, and features (e.g. session replay, mobile analy… |
| Pricing model | Usage-based | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | $500 credit Live now | None right now |
| Company | ||
| Founded | 2013 | 2010 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | London, United Kingdom | London, UK |