Cyara vs EvaluAgent
CyaraContact Center AI Observability
CustomPublished price
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
Cyara Contact Center AI Observability Power your CX with Agentic AI | EvaluAgent Quality Management Systems AI-powered QA for contact centers. | |
|---|---|---|
| Overview | ||
| Category | Contact Center AI Observability | Quality Management Systems |
| What it is | CX assurance platform for testing and monitoring IVR and contact center experiences. | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. |
| Pricing | ||
| Published price | Custom Quote-only enterprise pricing based on channels, usage, and modules; positioned for mid-market to enterprise contact centers and noted as a premium spend. No public price publishe… | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… |
| Pricing model | Custom quote | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2006 | 2012 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Redwood City, CA | Middlesbrough, United Kingdom |