Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences.
Crisp + Zendesk can move into a shared evaluation.
| Vendor 1 Crisp Help & Customer Support The AI customer support platform for every business. | Vendor 2 Zendesk Help & Customer Support Champions of customer service | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Zendesk is a leading customer service platform that provides ticketing, messaging, help centers, and AI-powered automation. It enables businesses to deliver omnichannel support experiences. |
| Pricing | ||
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan, Free trial | Free plan, Free trial |
| Deal on Cubbie | None right now | 6 months free Live now |
| Company | ||
| Founded | 2015 | 2007 |
| Team size | 11-50 employees | 5,001-10,000 employees |
| Headquarters | Nantes, France | San Francisco, California |
| Featured clients | SmartSuite, Ramp, Mention | Uber, Slack, Shopify |
