Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise.
Crisp + UseResponse can move into a shared evaluation.
| Vendor 1 Crisp Help & Customer Support The AI customer support platform for every business. | Vendor 2 UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Price | Not available | $49+ / month |
| Pricing model | Flat rate | Per seat |
| Free options | Free plan, Free trial | Free plan, Free trial |
| Company | ||
| Founded | 2015 | 2013 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Nantes, France | Palo Alto, CA |
| Featured clients | SmartSuite, Ramp, Mention | Not available |
Typical monthly range: $19.75–$99 per seat. 16% are priced on request.
See the whole Help & Customer Support market