Crisp vs Stonly
CrispHelp & Customer Support
StonlyKnowledge Base Platforms
Crisp Help & Customer Support The AI customer support platform for every business. | Stonly Knowledge Base Platforms The knowledge platform for better, faster customer service | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Knowledge Base Platforms |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Interactive knowledge base platform with AI-powered step-by-step guides for customer self-service. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Stonly's own pricing page lists only Small Business (self-serve) and Enterprise (custom). Per G2/Capterra, paid tiers run ~$124/mo (Starter) and ~$249/mo (Business); Enterprise is… |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2018 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Nantes, France | Paris, France |
| Featured clients | SmartSuite, Ramp, Mention | Not available |