Crisp vs Smart Tribune
CrispHelp & Customer Support
Smart TribuneAI Knowledge Base Builders
From €1,250 / moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Smart Tribune AI Knowledge Base Builders Customer self-service knowledge base and chatbot platform. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | AI Knowledge Base Builders |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Customer self-service knowledge base and chatbot platform. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | From €1,250 / mo No free version. Third-party sources cite paid plans starting around €15,000/yr (~€1,250/mo). Aimed at larger companies (300+ employees); final pricing quoted by module and scope. |
| Pricing model | Flat rate | Custom quote |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2011 |
| Team size | 11-50 employees | 51-200 |
| Headquarters | Nantes, France | Paris, France |
| Featured clients | SmartSuite, Ramp, Mention | Not available |