Crisp vs Risotto
CrispHelp & Customer Support
RisottoHelp & Customer Support
From $750 / moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Risotto Help & Customer Support AI-powered IT helpdesk in Slack. | |
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| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Risotto is an AI-powered IT helpdesk tool that helps grant software access, manage permissions, serve knowledge, and handle approvals using natural language conversations in Slack. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | From $750 / mo Risotto's Startup plan is around $750/month with a custom-priced Enterprise plan; a 30-day free trial is available. Flat-rate model (predictable cost regardless of agent count). S… |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2024 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Nantes, France | San Francisco, California |
| Featured clients | SmartSuite, Ramp, Mention | YC startups, Tech companies, Growth-stage SaaS |
Where these sit in Help & Customer Support
- Crisp$300
- Risotto$9,000
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market