CrispHelp & Customer Support
Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
Loading plans
Crisp vs MetaDialog
SavedVendor decision canvas
MetaDialogHelp & Customer Support
Conversational AI platform for enterprise customer service with hybrid LLM and symbolic AI engine.
Loading plans
Evidence sheet
2-vendor view| Details | Vendor 1 Crisp Help & Customer Support The AI customer support platform for every business. | Vendor 2 MetaDialog Help & Customer Support Your Business. Your Data. Your AI. |
|---|---|---|
| Overview | ||
| Focus | Help & Customer Support | Help & Customer Support |
| Product | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Conversational AI platform for enterprise customer service with hybrid LLM and symbolic AI engine. |
| Website | crisp.chat/ | www.metadialog.com |
| Pricing | ||
| Plan | Loading plans | Loading plans |
| Published rate | Loading plans | Loading plans |
| Billable seats | Loading plans | Loading plans |
| Annual estimate | Loading plans | Loading plans |
| Free options | Free plan, Free trial | No free plan, Free trial |
| Offer | None right now | None right now |
| First year | Loading plans | Loading plans |
| Following year | Loading plans | Loading plans |
| Other costs | Confirm with vendor | Confirm with vendor |
| Capabilities | ||
| Plan capabilities | View details | View details |
| Security & switching | ||
| Security and migration | View details | View details |
| Case studies & sources | ||
| Case studies | Not available | Not available |
| Pricing source | Published pricing | Published pricing |
| Source updated | 2026-10-12T14:03:07.024451+00:00 | 2026-10-12T14:00:52.202033+00:00 |
Where these sit in Help & Customer Support
- MetaDialog$29 / month
- Help & Customer Support median$29 / month
Typical monthly range: $20–$99 per seat. 16% are priced on request.
See the whole Help & Customer Support market