Crisp vs JitBit Helpdesk
CrispHelp & Customer Support
JitBit HelpdeskHelp Desk & Ticketing
Starts at $29/agent/moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | JitBit Helpdesk Help Desk & Ticketing Affordable helpdesk ticketing system. Turns email, chat, web portal and API requests into trackable tickets. | |
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| Overview | ||
| Category | Help & Customer Support | Help Desk & Ticketing |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Email-first help desk ticketing system with automation, knowledge base, and asset management available as SaaS or self-hosted. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Starts at $29/agent/mo |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2005 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Nantes, France | London, UK |
| Featured clients | SmartSuite, Ramp, Mention | Not available |