Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options.
Polish ticketing system from Text company for customer support teams.
Crisp + HelpDesk can move into a shared evaluation.
| Vendor 1 Crisp Help & Customer Support The AI customer support platform for every business. | Vendor 2 HelpDesk Help & Customer Support Advanced ticketing made easy | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Polish ticketing system from Text company for customer support teams. |
| Pricing | ||
| Pricing model | Flat rate | Per seat |
| Free options | Free plan, Free trial | Free trial |
| Company | ||
| Founded | 2015 | 2019 |
| Team size | 11-50 employees | 51-200 employees |
| Headquarters | Nantes, France | Wroclaw, Poland |
| Featured clients | SmartSuite, Ramp, Mention | Not available |
