Crisp vs Enchant
CrispHelp & Customer Support
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Enchant Help & Customer Support Better conversations with your customers | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Starts at $15/user/mo |
| Pricing model | Flat rate | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2013 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | Nantes, France | Remote |
| Featured clients | SmartSuite, Ramp, Mention | Not available |
Where these sit in Help & Customer Support
- Crisp$300
- Enchant$180
- Help & Customer Support median$360
Per seat, per year, across 14 products publishing a price. Half of Help & Customer Support sits between $240 and $1,188, and 15% of its plans are priced on request.
See the whole Help & Customer Support market