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Cresta vs Observe.AI
Price
Published entry price$12,500per month
Published entry price$69+per agent / month
Annual estimate10 people, entry price
Offer
No offer right now
No offer right now
Focus
Contact Center Software
Conversation Intelligence
Product
AI platform for contact centers providing real-time coaching, automation, and analytics for sales conversations.
Observe.AI provides AI-powered conversation intelligence for contact centers with real-time agent assist, QA automation, and coaching analytics.
Headquarters
San Francisco, California
San Francisco, California
Company size
201-500 employees
201-500 employees
Plan
Published entry price
Published entry price
Published rate
$12,500 / month
$69+ / agent / month
Billable seats
Flat rate
10
Source updated
Oct 29, 2026
Nov 2, 2026
Capabilities
Plan capabilities
Integrations
Buyer fit
Best for
Company size
Security and switching
Security reviews
Security and migration
Case studies and sources
Case studies
Customer evidence
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Contact Center Software
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