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Cognigy vs Ultimate

People

CognigyConversational AI

UltimateAI Customer Service Agents

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Offer

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Conversational AI

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Conversational AI

Overview

Focus

Conversational AI

AI Customer Service Agents

Product

Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital channels.

Conversational AI platform for automating customer support across chat and email.

Website

Headquarters

Dusseldorf, Germany

Berlin, Germany

Company size

201-500 employees

100-250 employees

Founded

2016

Pricing details

Free options

Free trial

Source updated

Oct 29, 2026

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