ClientSuccess vs Totango
ClientSuccessCustomer Success Platforms
CustomPublished price
TotangoCustomer Success Platforms
$1,000+ / monthPublished price
ClientSuccess Customer Success Platforms Customer success management platform. | Totango Customer Success Platforms Customer success and churn reduction platform. | |
|---|---|---|
| Overview | ||
| Category | Customer Success Platforms | Customer Success Platforms |
| What it is | ClientSuccess provides customer success management with health scores, engagement tracking, NPS, and revenue management for SaaS companies. | Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses. |
| Pricing | ||
| Published price | Custom Customer-success platform; quote-only with Startup and 'Let's Grow' (SMB/mid-market) packages. No free plan; third-party estimates start around $1,000+/mo, annual billing. No publ… | $1,000+ / month Free: Basic features for small teams Growth: From $1,000/month Enterprise: Custom pricing |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2010 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | Lehi, Utah | Redwood City, California |
| Featured clients | Mid-market SaaS, Growing CS teams, B2B companies | SAP, Zoom, GitHub |