Chatwoot vs osTicket
ChatwootHelp & Customer Support
osTicketHelp & Customer Support
Chatwoot Help & Customer Support Open-source customer support platform. | osTicket Help & Customer Support Make. Happy. Customers. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Help & Customer Support |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Open-source support ticket system with a web-based interface for managing and organizing support requests for IT departments. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | Not published |
| Pricing model | Tiered plans | Free |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2010 |
| Team size | 11-50 employees | 1-10 employees |
| Headquarters | San Francisco, California | Open Source Project |
| Featured clients | CircleCI, Accel, Freshworks | Not available |