Chatwoot vs Khoros
ChatwootHelp & Customer Support
KhorosCustomer Community Platforms
CustomPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | Khoros Customer Community Platforms Your customers are a chorus. We help you conduct it. | |
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| Overview | ||
| Category | Help & Customer Support | Customer Community Platforms |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Digital-first customer engagement platform spanning online communities, social media, and contact center messaging. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | Custom No public pricing; demo and custom quote only. Modular (Communities, Marketing/social management, Care/contact center) priced per module by registered members, monthly active user… |
| Pricing model | Tiered plans | Custom quote |
| Free options | Free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2019 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | San Francisco, California | Austin, TX |
| Featured clients | CircleCI, Accel, Freshworks | Not available |